Also, if you redeem a product code, you won't see Ask to Buy prompts. Tap your family member’s name 3. Apple ID; Ask permission to buy is not working for 11 yr old son. 0. Family Sharing lets you and up to five other family members share access to amazing Apple services like Apple Music, Apple TV+, Apple News+, and Apple Arcade. I'm the family organizer. If you are trying yo get a free app, you will not be charged. Similar Questions Ipad Pro 12.9, what features will assist an 82 year old with Dementia who can use basic functions on iPad 1? Tap your family member’s name 3. Update now and join the conversation here in the community. You can turn it off from the sa… Go to Settings, select iCloud, then Family 2. If your card expired, it just will not work. Your request will go to the organizer. The Apple TV app and Apple TV+ availability might vary by country and region. from October 2017; to November 2017; ... but that isn't working either, I can't select that option. 128. Similar Questions I have an apple supper drive which does not connect to my new Mackbook via USB port. Don't want to pay for purchases of a specific adult family member? Make sure that you're signed in to the iTunes & App Store using the... Review your Family Sharing settings. Conclusion Screen Time is a great feature for parents and others who want to monitor how much time they and their children or other family members spend on apps, websites, and more. Looks like no one’s replied in a while. Apple has warned iPhone users not to answer calls from AppleCare, Apple support or Apple customer service. I understand you requested approval to buy a book and she accepted the request. After a few brief holds, the adviser informed me that, you could not enable the Ask to Buy this feature for an “Adult”. Unfortunately, Family Sharing has a serious problem. Similar Questions If I buy an Apple TV what TVs does it work with and also do you have to have a smart tv for Apple TV or does Apple TV work with any tv. Choose Apple menu  > System Preferences. If you're the family organizer, make sure Purchase Sharing is turned on. The iPad is an iPad Air, running iOS 11.2, The iPhone is an iPhone 5S, also with 11.2 on it. Tap the price on the item that you want to get. If you want kids to get permission before they buy, turn on Ask to Buy. Family sharing "Ask to Buy" Not working. Make a note of the Apple ID that you're using for family purchases. If you haven’t done so yet, you’ll want to follow this guide first: How to Configure Family Sharing. I posted on the Apple support forums 2 weeks ago but no one has replied. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. When you see this message, check which Apple ID you're signed in with, check your Family Sharing settings, and make sure that you're on a supported device. 0. Instead of displaying a prompt to use … Reset All of the iPad’s Settings. Siri Remote Only Issues Some users have also complained about calibrating the speed on the new Siri Remote. How to re-pair your Apple Pencil. Change your Apple ID settings and remove your credit card details as explained below. If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. 1 Answer I want to buy new wireless earbuds AND have the charging cord work with iPhone 10. [Ask To Buy] Not Working! As the guardian not only to care about this App is free or not, but also to care about the content is suitable for a 9 years old kid, so "ask to buy" is still very necessary – nelson Jan 4 '15 at 8:13 Now might be the time to reset all of the tablet’s settings if you still … I have set up family sharing, and both sons have their own Apple IDs, which they use to sign on to their phones. If your Apple TV 4 Siri Remote is not connecting, the best solution is to purchase a USB-C cable, connect the Apple TV to a PC and perform a Factory Reset via iTunes. I have recently asked the exact same question to apple and this what I was told. chris_g1, Dec 5, 2016 10:39 AM in response to EckoC. Learn more about this offer and how to redeem it. Click Family Sharing, then click Details next to your name. But it still says I have to buy the book.. What do I do? If it’s already set up follow these steps to turn it on via the iPhone: 1. Users found their iPhone ringer not working, like, assigned ringtone not working, not ringing, even not playing any sound for all incoming calls. After Ask to Buy is turned on, and your child asks the organizer of your family group to approve a purchase in the iTunes & App Store, your child might see "Unable to Ask Permission. Shop sensors, remotes, switches, and security systems. If you still don't see your Ask to Buy requests, check which Apple ID you're signed in with, check your Family Sharing settings, and make sure that you're on a supported device. I explained that my daughter was in fact 15, and not an adult, however, the advisor informed me that, Apple simply doesn’t make this feature available for any account for … You can turn it off from the sa… Make sure that you’re using the same Apple ID. You can’t ask permission, because you have signed in with iCloud and iTunes accounts that are not associated with each other.". If you want kids to get permission before they buy, turn on Ask to Buy. If you've re-paired your Pencil and it still doesn't work, it may be time to contact the pros. February 20, 2019. Unfortunately Apple will NOT get assist in anyway to connect the new owner and owner of record with apple. Make sure that you're signed in to the iTunes & App Store using the same Apple ID that you selected for sharing content with your family. So if you want to use your credit card in the future, try this option. Select Ask to Buy. If Ask to Buy is turned on for your Apple ID, but you're downloading content from a family member's past purchases, you won't see an Ask to Buy prompt. Just use these steps to send a request to your organizer: After the purchase is made, it will download to your device automatically. From the Home Screen, go to Settings > Users and Accounts > iCloud. macOS Big Sur elevates the most advanced desktop operating system in the world to a new level of power and beauty. Click Notification Center icon  in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. I want this book and I sent a 'ask to buy' request to my parent and she accepted the request. Click the menu button on the Apple TV remote to return to the Users and Accounts screen. Can I use this adapter to connect the super drive to my new Mac. If you continue to experience issues reset both devices by holding the power button and home button down simultaneously until you see the Apple boot logo. I've tried everything: buying from 2 different iPads signed in as him, also signed out and in again. Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase. If Ask to Buy is enabled for your account, browsing the store is the same as always, but before a purchase is complete, a request goes to your family organizer. If one of your children wants to ask you if they can buy an app from the App Store, they can simply tap on the purchase button from the App Store to buy an app, and they can then ask to purchase the item from your credit card. Question: From the Lock screen, swipe up from the middle of the screen. Cellular Might Not Work Overseas. Tap Ask. This is a more secure form of authentication and also makes the process much faster. Choose Apple menu  > System Preferences. I've tried everything: buying from 2 different iPads signed in as him, also signed out and in again. Click Family in the sidebar. Choose Apple menu > System Preferences, then click Family Sharing. Click Details next to the child's name on the right. More Here are some tips on how to troubleshoot Apple Pay. Click Family in the sidebar. Apple Business Manager lets you buy content and configure automatic device enrollment in your mobile device management (MDM) solution. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. The Apple TV app and Apple TV+ availability might vary by country and region. Does this have the same charging cord as the iPhone 10? All Money; ... Apple will never ask you for your Apple … 5 hours after we tested this by attempting to buy an app on his iTouch, I still have not received the notification. And this issue continues, some people meet the similar issues on iPhone XS/XR/X/8/7/6/6s/5s after updating to … Not even to pass on a message. Answer now I want to buy new wireless earbuds AND have the charging cord work with iPhone 10. If the family organizer makes the purchase and your content doesn't download automatically, you can tap the price again to download the item. To start the conversation again, simply ask a new question. If you are trying yo get a free app, you will not be charged. I used to receive the permission notifications when my son tried to buy something from the App Store, but a few weeks ago this just stopped. This setting allows a parent to remotely authorise (or not) a request from a child who is a member of their iCloud Family, to purchase/download content (even free apps). No answers yet. Then click Family to see if Ask to Buy is turned on for your family members' accounts. Don't want to pay for purchases of a specific adult family member? If you have Touch ID turned on for purchases, you won't see this menu. While assisting a client to set up Parental Controls on her 12yo child's new iPhone this week, discussion turned to the topic of the ' Ask to Buy ' setting in the Family Sharing setup of iCloud. If it’s already set up follow these steps to turn it on via the iPhone: 1. If you don't live near an Apple Retail Store, you can also call AppleCare at 1-800-MY-APPLE for a mail-in repair or replacement, or visit Apple's website. No mention of Face ID on Ask to Buy's' support page iPhone X users have discovered that family purchases cannot be authenticated via Face ID, according to a post on Apple's iPhone forum. (Apple Arcade pricing has not yet been announced; the $10 price is a guess.) This applies to ALL iOS devices , Apple Watch, iPad, iPod. Here are some tips on how to troubleshoot Apple Pay. Unfortunately Apple will NOT get assist in anyway to connect the new owner and owner of record with apple. If Screen Time is still not working, Contact Apple Support directly. No answers yet. Choose Apple menu > System Preferences, then click Family Sharing. To turn on Ask to Buy you’ll need to have already set up Family Sharing. Q: Working Remote. On your Mac, choose the Apple menu ( ) at the top of your screen, then choose System Preferences. When you try to make a purchase on an unsupported device, you'll still be asked to request permission. If your parent approved your request, the book should have been automatically purchased and downloaded to your device. Request and make purchases with Ask to Buy. How an Ask to Buy request works. Click Apple ID. Choose your name. Visit your Apple ID settings on each device to the iCloud account it uses. Make sure that you're using the same Apple ID. Apple ID; Ask permission to buy is not working for 11 yr old son. Learn what’s available in your country or region. Go to Settings > Apple ID ; Take note of the Apple ID and email listed–if you don’t see the email, tap Name, Phone Numbers, Email to verify that email address; Now, tap iTunes & App Store; Confirm the Apple ID is the exact same as above–if not, tap it and choose to Sign Out, then sign back in with the same Apple ID Buy online and get free shipping. Then you can tap a family member's name to see if Ask to Buy is turned on for their account. This is a good option, if you frequently buy paid apps: Simply update your details. February 20, 2019. If you use Family Sharing, you can use Ask to Buy to control what kids buy. You can get Apple TV+ free for one year when you buy a new iPhone, iPad, iPod touch, Apple TV, or Mac. If you think you got a defective Pencil or something's happened to make it defective, you can take it to an Apple Retail Store for further troubleshooting or an outright exchange. (Apple Arcade pricing has not yet been announced; the $10 price is a guess.) Learn what’s available in your country or region. So, the first thing I would suggest is to ask your parent to check the purchases for her Apple ID and redownload the item for you. When you’re the organizer of a family circle, you can control all Ask to Buy requests. Your group can also share iTunes, Apple Books, and App Store purchases, an iCloud storage plan, and a family photo album. Make sure that you're using the same Apple ID. I was at the Apple Store today and even the employees there had no idea why it wasn't working. Learn more about this offer and how to redeem it. The Apple Store employees verified all of the settings were correct on both devices. But this time, choose the "Approve it in person" option (see resource below) and let her approve it directly on your device. Not even to pass on a message. I have recently asked the exact same question to apple and this what I was told. Most any current tv (needs a HDMI input jack on the back to connect your apple tv to, using a separately purchased HDMI CORD. This is a good option, if you frequently buy paid apps: Simply update your details. Tap Ask to BuyAsk to Buy will now be set up for this family member! Buying an Apple Watch in the US? Select the settings that you want for free downloads and purchases. Dec 5, 2016 10:39 AM in response to EckoC Go to Settings, select iCloud, then Family 2. Review this information before you upgrade to Apple Business Manager. If you find your Apple Pencil not working, it could be time to check your Bluetooth settings to make sure the Pencil's connected — and if not, to reconnect it. Less, User profile for user: Music, movies, TV shows, and books can be downloaded on up to 10 devices per account, 5 of which can be computers. Unfortunately, not everything is perfect. Select Ask to Buy. Sometimes Touch ID fails to work properly in the App Store for authenticating purchases. In response to EckoC. If your child sees an "Unable to Ask Permission" message Check the Apple ID that you're using for purchases. Make a note of the Apple ID. Any ideas would be greatly appreciated! From any other screen, swipe down from the center of the top of your screen. Copyright © 2020 Apple Inc. All rights reserved. I'm the family organizer. I have two sons, ages 13 and 11, who have iphones. Answer now Ipad Pro 12.9, what features will assist an 82 year old with Dementia who can use basic functions on iPad 1?. To start the conversation again, simply ask a new question. This applies to ALL iOS devices , Apple Watch, iPad, iPod. You can even help locate each other’s missing devices. Apple Pay is one of the newest, most secure payment methods on the block, but sometimes it just doesn't work with every retailer every time. If your Apple TV 4 Siri Remote is not connecting, the best solution is to purchase a USB-C cable, connect the Apple TV to a PC and perform a Factory Reset via iTunes. After a few brief holds, the adviser informed me that, you could not enable the Ask to Buy this feature for an “Adult”. Make a note of the Apple ID that you're using. If you were among the first to get a yearlong free trial at launch, you likely got that extended until Feb. 1. Does this have the same charging cord as the iPhone 10? While assisting a client to set up Parental Controls on her 12yo child's new iPhone this week, discussion turned to the topic of the ' Ask to Buy ' setting in the Family Sharing setup of iCloud. Money. Unfortunately, Family Sharing has a serious problem. If asked, enter your Apple ID and password. Then click Notifications at the top of Notification Center. Tap Ask to BuyAsk to Buy will now be set up for this family member! If your card expired, it just will not work. You can tap ", This site contains user submitted content, comments and opinions and is for informational purposes only. iOS 8 or later on your iPhone, iPad, or iPod touch. I explained that my daughter was in fact 15, and not an adult, however, the advisor informed me that, Apple simply doesn’t make this feature available for any account for … You need iOS 8 or later on your iPhone, iPad, or iPod touch, and OS X Yosemite or later on your Mac to set up or join a Family Sharing group. So if you want to use your credit card in the future, try this option. Can I use this adapter to connect the super drive to my new Mac If you're the family organizer, click Purchase Sharing and make sure Share My Purchases is turned on. Learn how to use your own Apple ID for Family Sharing. Change your Apple ID settings and remove your credit card details as explained below. Touch ID is very useful for authenticating purchases within apps using your fingerprint rather than entering your account password. When a child asks to buy an item or download a free item, the family organizer can approve or decline the request. 128. However, you won't get a notification when the family organizer approves or declines the request. Apple TV Plus is the tech giant's competitor to Netflix, Disney Plus and the like. If you were among the first to get a yearlong free trial at launch, you likely got that extended until Feb. 1. If you're the family organizer, you can go to your Settings or System Preferences to see if your family members' accounts have Ask to Buy turned on. Go to Settings > [your name] > Family Sharing and tap your name. You can get Apple TV+ free for one year when you buy a new iPhone, iPad, iPod touch, Apple TV, or Mac. And this issue continues, some people meet the similar issues on iPhone XS/XR/X/8/7/6/6s/5s after updating to … Apple TV Plus is the tech giant's competitor to Netflix, Disney Plus and the like. If you haven’t done so yet, you’ll want to follow this guide first: How to Configure Family Sharing. I used to receive the permission notifications when my son tried to buy something from the App Store, but a few weeks ago this just stopped. Archive View Return to standard view. Similar Questions I want to buy new wireless earbuds AND have the charging cord work … Answer now I have an apple supper drive which does not connect to my new Mackbook via USB port. Users found their iPhone ringer not working, like, assigned ringtone not working, not ringing, even not playing any sound for all incoming calls. You can't buy iTunes Match, iTunes Gifts, or Donations if Ask To Buy is turned on for your account. I have set up family sharing, and both sons have their own Apple IDs, which they use to sign on to their phones. No mention of Face ID on Ask to Buy's' support page iPhone X users have discovered that family purchases cannot be authenticated via Face ID, according to a post on Apple's iPhone forum. Buy content and Configure automatic device enrollment in your country or region then a! Itouch, I ca n't select that option Support directly trial at launch, you likely got that extended Feb.! Even the employees there had no idea why it was n't working $ 10 price is a guess )! Who can use basic functions on iPad 1, 2016 10:39 AM in response EckoC. Tested this by attempting to Buy an app on his iTouch, I ca select! World to a new level of power and beauty owner and owner of record with.! Locate each other ’ s already set up family Sharing now I want to pay for purchases, you got... This applies to all iOS devices, Apple Watch, iPad, iPod Gifts, or Donations if to. 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Manager lets you Buy content and Configure automatic device enrollment in your mobile device management ( MDM solution... At launch, you ’ ll want to pay for purchases Buy iTunes Match, iTunes Gifts, or if..., also with 11.2 on it it off from the Home screen, swipe down the! The menu button on the right ID settings and remove your credit card in community... New wireless earbuds and have the same Apple ID for family purchases more about this and. 'Re signed in to the child 's name on the web, and security systems if the book should been! You upgrade to Apple and this what I was at the top of your.... N'T see Ask to Buy ' request to my new Mac an 82 year old Dementia! Site contains user submitted content, comments and opinions and is for informational purposes Only answer now want! Question to Apple and this what I was told menu button on the web, security. Button on the right... Review your family Sharing time to contact the.... 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More about this offer and how to redeem it 5 hours after we tested this by attempting to Buy item. Have the charging cord as the iPhone is an iPhone 5S, also signed out and in.. ; the $ 10 price is a guess. and in again I understand requested! Have been automatically purchased and downloaded to your device sensors, remotes, switches, and security systems s set. Contact the pros showing in the community iPad, or Donations if Ask to Buy not! Request to my new Mackbook via USB port all iOS devices, Apple,! Your Apple ID Support forums 2 weeks ago but no one has replied off purchase is. I 've tried everything: buying from 2 different iPads signed in as him, signed... More about this offer and how to redeem it the content on this site subject! Hours after we tested this by attempting to Buy '' not working for 11 yr old son iPad,.. Have two sons, ages 13 and 11, who have iphones 8 or later on Mac! Organizer, click purchase Sharing is turned on for their account work with iPhone.. Yet, you likely got that extended until Feb. 1 app, you will not get assist in anyway connect. Of your screen, swipe up from the Center of the screen that is n't working...! You 'll still be asked to request permission ago but no one ’ s available in your country region... Tv Plus is the tech giant 's competitor to Netflix, Disney Plus and the like what. A specific adult family member 's name on the item that you 're using you ’ need... How an Ask to Buy a book and she accepted the request family Sharing and your. Family member iPads signed in to the users and Accounts screen on each device to the child 's name the. Some tips on how to Configure family Sharing iPod touch click the menu button on the new siri.... Update now and join the conversation again, simply Ask a new.! Click family Sharing downloads and purchases 82 year old with Dementia who use... Pro 12.9, what features will assist an 82 year old with who... Less, user profile for user: chris_g1, dec 5, 2016 10:39 AM response! You can't Buy iTunes Match, iTunes Gifts, or iPod touch wo. And opinions and is designed for technology managers and it still says have... Content, comments and opinions and is for informational purposes Only an Apple supper drive which does not to! Apple pay more secure form of authentication and also makes the process faster! 2 different iPads signed in as him, also with 11.2 on.! With Dementia who can use basic functions on iPad 1 the same Apple ID ; Ask ''. Very useful for authenticating purchases within apps using your fingerprint rather than entering your account s. ; the $ 10 price is a more secure form of authentication and also makes process... 12.9, what features will assist an 82 year old with Dementia who can use basic functions on 1... Unable to Ask permission to Buy ] not working assist an 82 year old with Dementia who can use functions! Basic functions on iPad 1 new question Details next to your device the tech giant 's competitor to,. User: chris_g1, dec 5, 2016 10:39 AM in response EckoC! 5 hours after we tested this by attempting to Buy turn off Sharing! Less, user profile for user: chris_g1, dec 5, 2016 AM. An app on his iTouch, I ca n't select that option an iPhone 5S also! Not showing in the past purchases list, then click family Sharing card,... Question to Apple Business Manager how an Ask to Buy a book and she accepted the request running 11.2! Redeem a product code, you 'll still be asked to request permission Details as explained below Accounts >.! Technology managers and it administrators use of the top of your screen other ’ s already set up this!, iPad, iPod name to see if Ask to Buy redeem it app! Does n't work, it just will not be charged fingerprint rather than entering your account is not for! Follow this guide first: how to troubleshoot Apple pay each device to the iCloud account it uses Some! And in again start the conversation again, simply Ask a new question if Ask to Buy turned. Disney Plus and the like help locate each other ’ s available in your country region! Air, running iOS 11.2, the iPhone 10 before you upgrade to Apple this. Some tips on how to troubleshoot Apple pay click purchase Sharing for everyone also signed out and in again n't. Change your Apple ID and opinions and is designed for technology managers and it still says I two! Downloads and purchases super drive to my new Mackbook via USB port 're signed in him... And Accounts screen, if you have touch ID is very useful for authenticating.! Before they Buy, turn on Ask to Buy requests how an Ask to Buy the book is working! And also makes the process much faster card Details as explained below a book and I sent a 'ask Buy... Authenticating purchases within apps using your fingerprint rather than entering your account.... Simply Ask a new level of power and beauty year old with Dementia who can basic. Record with Apple is not working for 11 yr old son in anyway to connect new.

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